We take Customer Satisfaction very seriously!
For customers within Canada & USA, Playhouse for Two can provide a free Canada Post return shipping label for exchange. Our items are made with the highest quality of material, with attention to detail, but if you are unsatisfied with your purchase, send it back! We accept unused purchased items that are received by us within 14 days of your order date for exchange. Please account for the time it takes for the carrier to ship your item(s) back to our warehouse in Quebec. Any items marked Final Sale are not eligible for return. Items must be securely packed, and packages must be shipped back to us using a traceable method such as Canada Post or DHL. Please be sure to keep the Return Tracking Number on hand. We kindly ask that you send us the tracking number, note the order error or specific defects, and pre-alert us of your exchange.
For any additional questions or comments, contact us directly with your order number, garment received, and message regarding the garment.
For customers outside of Canada & USA, you must return the item(s) back to us at your own cost as we cannot provide a free shipping label. All item(s) must be received by us within 14 days of your order date. We apologize for any inconvenience.
To start the return process, please email us for full details: